更新日期：2023年01月01日
生效日期：2023年01月01日
前言
感谢您使用本公司，（以下亦称"我们”) 提供的产品与服务。
在完成注册程序或以任何方式使用我们提供的产品与服务前，请您务必仔细阅读并透彻理解本服务条款(以下或简称“本协议”)，在确认充分理解后选择接受或不接受本协议；一旦您完成“同意条款并注册”或开始以其他方式使用我们的产品与服务，即表明您已阅读并同意受本协议的约束。如您不同意本协议或其中任何条款约定，您应不再进行下一步或停止注册程序。
再次提示您审慎阅读、充分理解各条款内容，特别是限制或免除责任的相应条款，限制或免除责任条款可能会以加粗或其他醒目形式提示您注意。
本协议下我们推定您为具备完全民事权利能力和与所从事的民事行为相适应的行为能力的自然人、法人或其他组织(以下或简称为“您”) ，您需确保您不是任何国家、国际组织或者地域实施的贸易限制、制裁或其他法律、规则限制的对象(“受限对象”) 。如果您不符合前述情形，请暂停后续操作，并可按以下方式寻求解决：(1) 如果您因年龄等因素不具备完全民事行为能力，请告知您的监护人，并在您监护人的指导下阅读及前述本协议和使用我们的服务；(3) 如果您是受限对象，请在相关限制情形消失或解除后再行发起服务使用申请。若您并非前述适格主体(或未取得监护人同意) 但仍继续签署本协议的，我们有权在获知相关情况后拒绝或终止向您提供服务、并注销您的相关服务账号，您(及您的监护人) 须自行承担相关损失。
1.1 本协议是用户与科技之间关于您使用服务所订立的有效协议，在本协议中也称“我们”；“用户”是指符合本协议下使用前提的、依照本协议使用服务的法律实体，在本协议中也称“您”。
1.2 本协议内容同时包括您在使用某些特定服务时所需遵循的单独协议、业务规则等(以下统称为“单项协议”) 。上述内容一经发布生效，即为本协议不可分割组成部分。您对任一部分的接受，即视为您对本协议全部的接受。
1.3 鉴于软件服务不时优化、升级等的需要，您理解并同意，我们将根据业务运营需要不时调整或更新本协议，并以站内公告、站内信、电子邮件或其他书面方式公布或通知予您；相关调整或更新将自相关公告或通知载明之日起生效(若无特别注明，则为公告或通知7日后生效) 。若您不接受相关调整或更新，应立即停止全部服务使用并书面告知我们；我们将依照更新前内容与您处理本协议终止相关事宜。
1.4 本协议下的服务，是以智能物联网设备(下称“设备”) 为核心的，由本公司通过自有经销和售后服务体系、及本公司所运营的网站、移动互联网应用程序(包括可安装于手机、pad等移动智能终端的应用程序、小程序，简称“APP”) 、客户端软件(包括可安装于电脑、电视等其他智能终端的软件) 以及随技术发展出现的新形态向您提供的各项产品和服务等各类系统、软件(以下统称“软件”) 向您提供的各项服务的统称，包括但不限于：本系列产品及周边产品的在线交易及售后服务(下称“商城服务”) ，与设备为主的智能物联网设备联网操控相关的互联网软件技术服务(下称“云服务”) ，以视频能力为核心的开放组件及SaaS应用服务(下称“开放平台服务”) ，等等。我们会不断丰富服务的适配终端、提供形式等，除另有相反说明外，本协议亦自动适用。
2.1 基于向您提供完整服务的必要，部分服务需凭服务账号登录使用，具体的账号类型、可用服务范围等以软件实际提示为准。不同种类的服务账号，本协议中统称“账号”。
2.2 账号是使用服务的数字标识，其所有权属于。用户完成注册/激活程序后，我们将按照本协议及/或适配的单项协议(如有) 授权其使用相应的账号登录软件、使用服务。除非得到的另行书面许可，账号使用权仅归属于初始申请注册/使用人，且该等权利不可分割、不可转让、不可转授权或以任何方式许可他人使用。
2.3 您可通过各软件免费申请注册账号。您须按照注册页面提示填写相关注册资料(包括您合法所有、已实名的手机号码等) ，并自行设定密码。此外，您也可以使用您的第三方账号授权登录软件或使用服务，您理解并同意我们将为此向第三方调取您的必要信息，并在必要时以此作为注册资料生成唯一一个账号并与您的第三方账号建立绑定关系(以您实际授权为准) 。
2.4 您应了解并同意，您提供的账号注册资料(包括您直接向我们提供的，以及我们根据您的授权自第三方调取的) 是认定您与账号的关联性以及您的身份的唯一证据，您须自行对您账号和密码下的所有活动及其后果(包括但不限于在线签署各类协议、订购产品或开通服务、披露信息等) 承担责任。为此，您须依照相关法律法规及本协议如实注册、正确使用账号、并妥善保管、适时维护相关信息资料(包括账号、密码、注册资料及相关的授权码、验证码、动态口令等) 。如果您更换、暂停或终止使用上述信息和/或相关设备，或遭遇遗失、泄露或被盗事件，应及时采取必要措施并告知我们，以减少可能发生的损失；您理解并同意，除生效的司法裁判外，我们无法就此承担任何责任，您须自行承担相关损失。
2.5 您保证，您的注册资料中不含有任何虚假、错误、违法和不良信息，且在注册和使用账号时将严格遵守相关法律法规、本协议及其他单项协议之约定。否则，我们有权不予注册，或通知限期改正、暂停使用、注销登记等措施限制、中止或终止您的账号使用权；对于冒用关联机构或社会名人注册账号等情形的，我们还将依法向政府主管部门进行报告或向社会公开。因前述限制、中止或终止、报告或公开等可能给您带来的损失(包括但不限于通信中断，用户资料、邮件和虚拟财产及相关数据、增值服务、产品或服务等的清空或无法使用等) ，均由您自行承担。
2.6 您了解并同意，按照本协议完成注册的账号可用于登录多个软件，包括网站，所运营的各类小程序、客户端以及随技术发展出现的新形态向您提供的各项产品和服务等，具体以界面提示为准。
2.7 您了解并同意，如您注册账号后连续超过12个月未登录，我们为优化管理之目的，有权回收该账号。
2.8 您应知晓并理解，如您的账号被注销或收回，我们将自行对账号相关内容及信息以包括但不限于删除等方式进行处理，您应自行承担未及时备份等的损失或责任。
3.1 您知晓并理解，不同服务可能由于不同的法律实体、通过不同的系统或软件向您提供，也可能根据您所使用的账号类型、网络环境等，表现出不同的内容或形式；此外，我们也可能基于运营或服务质量保障需要设定一些服务使用条件和/或规则，如服务费用等。因此我们在此特别提醒，您应在使用前仔细阅读各项服务的具体介绍及使用规则，并审慎判断是否订购或使用。前述使用规则将会以本协议，单项协议或系统说明等方式告知予您。若单项协议与本协议存在同类条款的冲突，则在单项协议约束范围内应以单项协议为准。
3.2 对于软件、我们给予您一项不可转让及非排他性的许可。您仅可为访问或使用服务的目的使用这些软件及服务。此外，您须从官方公布的渠道获取软件，并确保依照提示步骤正确安装、及时更新。否则，我们无法保证相关软件能够正常使用，并对因此给您造成的损失不承担法律明确规定以外的任何责任。
3.3 您应知晓并理解，使用服务时将会耗用您的终端设备处理器和带宽等资源，并可能产生数据流量、通话等费用。为此，您需自行准备相关终端设备(如电脑、移动终端和必要的网络接入设备等) ，并承担所需的费用(如电话费、上网费等) 。
3.4 部分服务下，我们可能委托第三方合作伙伴负责一定的具体执行工作，如上门服务、第三方呼叫等。我们承诺将妥善进行合作伙伴监督管理，但您应知晓并同意，在因第三方原因造成我们无法向您提供符合约定的服务时，我们可在法律允许范围内主张免责，或要求该等第三方直接向您承担相关责任，第三方履行完毕的，我们的相关责任或义务亦宣告终止。
3.5 服务变更、暂停、中断或终止
3.5.1 我们始终在不断变更和改进服务。鉴于电子商务活动和网络服务特殊性及为保障服务运营安全性等，您理解并同意，我们是可能随时对各项服务进行升级或调整，可能导致部分功能效果发生变化、旧服务系统无法继续使用等，或需要您对相关浏览器插件、手机客户端软件、终端设备软件等单独进行操作。相关升级或调整将以服务新版本、系统更新等形式发布，您应根据提示及操作，避免因无法继续使用服务或服务不稳定等造成不必要的损失。
3.5.2 您理解并同意，我们可能会定期或不定期对支撑其服务的平台或相关设备进行检修或维护、或对相关合作第三方进行汰换，并可能因此造成一定时间的服务中断。就此等中断，我们将尽可能提前在网站、软件内或服务相关页面进行公告，或通过电子邮件、短信息等方式提前通知您；但除因我们单方原因故意或过失导致您损失的情况外，我们不就此承担责任且服务期限不作延长(如有) 。
3.5.3 鉴于网络服务的特殊性，您同意我们可随时终止部分或全部服务。我们将在终止部分或全部服务后及时通过电子邮件、短信息等方式通知您。但除因我们单方原因故意或过失导致您损失的情况外，我们不对该等终止承担责任。此外，您也可通过注销账号的方式主动终止本服务。
3.6 广告
为使您及时、全面了解的各项服务，您同意我们可以自行或委托第三方他通过短信、电子邮件或电子信息等多种方式向您发送、展示广告或其他信息(包括商业与非商业信息) (下称“广告”) 。我们承诺依照相关法律法规开展广告业务，同时，我们提醒您审慎判断广告的真实性和可靠性，除法律明确规定外，我们不会对您因该广告而实施的行为后果负责。
3.7 数据备份
您有责任自行备份存储在本服务中的数据。如果您的服务被终止，除法律法规另外有规定外，我们将从服务器上永久删除您的数据，且无法向您提供或返还数据。
3.8 第三方服务
出于便利用户等考虑，我们可能会在部分软件下接入第三方网站或服务。您知晓并理解，除非我们特别说明，这些网站或服务并非我们向您提供，您应自行判断其安全性和可用性，并自行承担相关风险和责任。
4.1 就商城服务，除法律另有强制性规定或单项协议另有说明外，您与我们特别约定如下：
4.1.1 商铺信息：鉴于电子商务活动特点及互联网技术限制等客观因素，商城上的商品价格、数量、库存信息等商品信息随时都有可能发生变动，且可能会有一定的滞后性或差错，您知晓此等风险存在，并同意我们无需就相关的信息的更新、调整等提前或单独通知予您。
4.1.2 订单：
4.1.2.1 您知晓并理解，商城上展示的商品信息，包括但不限于商品名称、价格、描述等，仅是交易信息的发布；您在线填写订单，仅表示您向我们发出了交易 意向；在您依照订单支付完毕相关款项时，方视为您与我们之间就订单所载明商品建立了交易关系，我们将立即着手进行商品交付准备。之后您与我们之间的交易合同将按如下方式生效：
(1) 针对实物商品，在我们确认已收到交易款项且订单所载明商品以满足交运条件时(如商品已配备符合承运人要求的包装等，具体以“已发货”或商品“出库”为标志) ，您与我们之间的商品交易合同正式生效；
(2) 针对虚拟商品，在我们确认已收到交易款项后，您与我们之前的商品交易合同即时生效，订单或单项协议另有其他生效条件约定的(如需用户操作激活、指定日期届时生效等) ，从其约定；
(3) 若一份订单中包括多个商品且分批交付(或适用不同生效规则) 的，则视为您与我们之间建立了多个以每批次商品为标的的子合同，且每个子合同依据上述规则分别生效。
基于以上，您应了解并同意，无承诺的合同自始不成立、已成立的合同亦可能因附属条件等相关因素而无法生效或被解除；因此，下单或付款成功均不意味着您可以收到相关交易商品，您须及时关注订单状态并相应操作调整。
4.1.2.2 根据合同订立的一般原则及电子商务活动特点，商城商品交易订单信息不支持在线变更。因此，请您在提交订单前准确、完整填写希望购买的商品数量、价款及支付方式、收货人、联系方式、收货地址等内容，并谨慎核对无误。其中，收货人与您本人不一致的，收货人的行为和意思表示是为您的行为和意思表示，您应对收货人的行为及意思表示的法律后果承担连带责任。
4.1.2.3 订单生效前，您与我们均有单方取消权，具体情形可能包括：
(1) 您的订单信息明显错误；
(2) 您超时未付款，或未足额付款；
(3) 您主动取消订单；
(4) 商城上显示的商品信息明显错误；
(5) 订单无法满足本协议或单项协议明确的生效条件，我们认为不宜继续维持当前状态的；
(6) 经我们判断，您的订购行为不符合公平原则或诚实信用原则、违反本协议或影响商城正常交易秩序的(如同一用户多次无理由拒收订购商品，或同一用户购买数量超过正常数量等) ；
(7) 其他在法律允许范围内撤回承诺或解除合同的。
上述情形发生时，您与之间的商品交易合同自始未成立或已成立但自始不生效，您与均无需承担交易合同下责任与义务。
4.1.3 配送
除订单或单方协议另有约定外，针对实物商品，将由指定的第三方承运负责送达至您指定收货地址。我们可能根据承运人情况向您公布预计送达时间，但您理解并同意，鉴于该时间为承运人预估且物流运输本身受外界环境影响较大等，相关时间在任何时候均不应被理解为属于我们对您的承诺，同时，因如下情况造成配送延迟或无法配送等，我们与承运人均不承担延迟配送的责任：
(1) 您提供的信息错误、地址不详细等原因导致的；
(2) 商品送达后无人签收，导致无法配送或延迟配送的；
(3) 情势变更因素导致的；
(4) 不可抗力因素导致的；
4.1.4 售后服务
出于便利用户等考虑，针对实物商品，我们可能委托第三方服务商向您提供上门检修、更换配件等部分售后服务。我们在此提醒，服务商须按照对外公布的收费标准向用户收费，并确保满足一定的服务标准；因此，在您接受该等第三方的服务时应谨慎注意，如有任何问题可随时联系我们介入处理。
4.2 云服务
4.2.1 云服务下，用户可通过客户端，在其账号中添加设备(或其他支持的设备) ，并对已添加的设备进行远程操作，包括对设备拍摄的视频进行预览、回放、录像、截图，通过客户端与设备端的人员进行实时对讲等基础性服务，以及云存储、电话提醒等基于特定需求场景的增值服务；其中，部分服务可能仅能在特定数量或型号的设备上应用，具体以实际说明为准。
4.2.2 大部分增值服务将以预收费形式提供，且购买成功后不支持退换货或更换对应的账号。此外，除必要的带宽等资源外，某些增值服务还可能对您的客户端设置、通讯条件等有一定要求，如，智能提醒服务下您需开启检测提醒功能、电话提醒服务下您需保持联系电话畅通等。我们将通过单项协议或服务介绍、订购须知等向您提示上述收费标准、使用条件，您应仔细阅读并谨慎订购。
4.2.4 鉴于互联网开放环境特点，及设备本身可能被暴露于公开场所，我们特别提醒您注意开放或公开环境的使用安全，具体包括但不限于：
(1) 设备分享。云服务的某些单项服务可使您与他人共享设备视频查看、设备操控权限。为保障您的合法权益，我们建议仅向家人等却有共同管理需要的用户开放共享，并谨慎控制开放范围与时间；
(2) 实时视频预览或视频画面分析。您应了解，在开放场所使用此功能时可能会令您接触到他人信息内容。为保障公共环境秩序、避免对他人造成不必要的干扰，我们建议您谨慎注意监控设备安装环境，并仅在确有必要时启用相关功能。
同时，您应了解并同意，我们不会、也无法控制您的使用方式，您应自行谨慎决定是否使用相关功能，并自行承担相关损失和责任。
4.2.5 此外，您了解并同意，虽然云服务能使您更及时、更方便的了解监控设备信息及管理设备，但(及委托的第三方，如有) 并不在您设备现场，无法预防或阻止消息提醒触发事件，也可能因技术识别或判断失误等产生误报；因此，您仍应自行、妥善处理相关事项，并谨慎注意自身人身与财产安全。
4.3 开放平台服务
4.3.1 我们通过开放平台与外部合作伙伴共享其强大的视频服务、智能分析等技术能力。用户可以通过接入开放平台，增强、扩展其自由应用的服务和功能。
4.3.2 为使用开放平台服务，您需补充提交您的主体资质、应用介绍等服务对接信息，并支付相应服务费用。我们将通过单项协议或服务介绍、订购须知等向您提示上述对接要求、收费标准等，您应仔细阅读并谨慎订购。
4.3.3 您应理解并同意，开放平台服务下仅以中立的平台服务提供者身份、向您提供各项接入或技术支持服务，并非您应用的提供方，亦不对您应用的合法性、有效性等做任何明示或暗示的担保，您应自行负责应用发布、运营等所需的全部资质、许可和成本、费用、并自行承担相关责任。
5.1 您同意遵守法律法规、社会主义制度、国家利益、公民合法利益、公共秩序、社会道德风尚和信息真实性等“七条底线”，不利用账号或网站、软件及服务只做、复制、发布、传播任何违反法律法规、或侵犯其他用户或第三方合法权益的内容，包括但不限于：
5.1.1 发布、传送、传播、储存违反国家法律法规禁止的内容：
(1) 违反法律规定的基本原则的；
(2) 危害国家安全，泄露国家秘密，颠覆国家政权，破坏国家统一的；
(3) 损害国家荣誉和利益的；
(4) 破坏国家宗教政策，宣扬邪教和封建迷信的；
(5) 煽动民族仇恨、民族歧视，破坏民族团结的；
(6) 散布谣言，扰乱社会秩序，破坏社会稳定的；
(7) 散布淫秽、色情、赌博、暴力、恐怖或者教唆犯罪的；
(8) 侮辱或者诽谤他人，侵害他人合法权益的；
(9) 煽动非法集会、结社、游行、示威、聚众扰乱社会秩序；
(10) 以非法民间组织名义活动的；
(11) 含有法律、行政法规禁止的其他内容的。
5.1.2 发布、传送、传播、储存侵害他人名誉权、肖像权、知识产权、商业秘密等合法权利的内容；
5.1.3 涉及他人隐私，个人信息或资料的；
5.1.4 发表、传送、传播骚扰、广告信息、过度营销信息及垃圾信息或含有任何性或性暗示的；
5.1.5 其他违反法律法规、政策及公序良俗、社会公德或干扰正常运营和侵犯其他用户或第三方合法权益内容的信息。
5.2 您同意依照本协议及各单项协议、系统规则等使用网站、软件及服务，不会从事任何破坏服务系统、侵害合法权利的行为，包括但不限于：
5.2.1 通过非开发、授权或认可的第三方兼容软件、系统登录或使用网站、软件及服务，针对网站、软件及服务使用非开发、授权或认证的插件；
5.2.2 删除软件及其他副本上所有关于版权的信息、内容；
5.2.3 对软件进行反向工程、反向汇编、反向编译等；
5.2.4 对网站、软件相关信息等，未经书面同意，擅自实施包括但不限于下列行为：出租、出借、复制、修改、链接、转载、汇编、发表、出版，建立镜像站点、擅自借助网站和软件发展与之有关的衍生产品、作品、服务、插件、外挂、兼容、互联等；
5.2.5 通过制造虚假身份、误导、欺骗等方式获得网站、软件相关信息或服务；
5.2.6 进行任何危害网站、软件或利用网站、软件危害计算机网络安全的行为，包括但不限于：使用未经许可的网站、软件相关数据或进入未经许可的网站、软件服务器/账号；未经允许进入公共计算机网络或者他人计算机系统删除、修改、增加网站、软件的存储信息；未经许可，企图探查、扫描、测试软件系统或利用网站、软件探查、扫描、测试网络的弱点或其他实施破坏网络安全的行为；企图干涉、破坏本软件系统或网站的正常运行，利用网站、软件故意传播恶意程序或病毒以及其他破坏干扰正常网络信息服务的行为。
5.2.7 其他任何不合法的方式、为任何不合法的目的、或任何与本协议不一致的方式使用网站、软件和提供的其他服务。
5.3 您充分了解并同意，您须为自己注册的账号下的一切行为负责，包括您所发表的任何内容以及由此产生的任何后果。同时，您应了解并同意，我们无法对您的使用行为进行控制，但我们有权拒绝为非法或侵权使用行为提供服务，因此，如我们发现或收到您使用服务的行为不符合法律法规规定或不符合本协议的投诉、举报等，有权独立对您的行为及适用的规则进行认定，并据此处理，包括警示、拒绝发布、删除信息、限制功能、暂停更新、中止服务、终止服务直至关闭账号、向有关监管部门或国家机关报告、要求您赔偿损失等，并保存相关记录；如您的前述行为导致任何第三方提出索赔要求，亦须由您自行承担全部责任。此外，您应知晓并理解，出投诉、举报方提供的资料外，我们的系统记录也可能作为您违反法律或本协议的相关证据。
5.4 如您在使用服务的过程中发现其他用户有上传、发布违法侵权内容等违反法律或本协议的行为，您可直接联系我们，我们会尽快核实处理。
6.1 保护用户信息安全是我们的一项基本政策，我们为每个软件配备了隐私保护声明文件，包括但不限于适用于官方网站和相关软件的隐私政策等。如果您是个人用户，我们将按照您所使用的软件适配的隐私保护声明文件收集、存储、使用、披露和保护您的个人信息，并保障您对个人信息的访问、更正、删除、注销等各项权利。如果您是企业用户，我们将依法保护您的商业秘密，非经您统一不会对外提供。
6.2 我们非常重视对未成年人个人信息的保护。我们再次提醒，若您是18周岁一下的未成年人，您须在取得监护人同意情况下签署本协议、使用服务或向提供个人信息；如您的监护人不同意您进行前述操作，请您立即停止使用我们的服务并及时通知我们，以便我们采取相应的措施。若您是未成年人的监护人，并认为您的监护对象未经同意而使用了服务或向我们提供了个人信息账号，也请及时告知我们，我们会根据能您的要求进行账号关闭或信息删除等操作。此外，部分服务(如云开放平台) 的性质要求用户均应为成年人，我们会在相关的软件服务界面进行提示，请您留意。
7.1 我们尊重知识产权并注重保护用户享有的各项权利。在使用服务过程中，您可能会通过上传、发布等各种方式向我们提供内容。在此情况下，您仍然享有此等内容的完整知识产权。
7.2 我们通过网站、软件提供的内容包括但不限于：非用户上传/提供文字、软件、声音、相片、视频、图表等。所有这些内容均属于及相关权利人，并受版权、商标、专利和其他财产所有权法律的保护。所以，您只能在及相关权利人授权下才能使用这些内容，而不能擅自复制、再造这些内容、或创造与内容有关的派生产品。
7.3 以及的其他标志，均为之商标(以下简称“标识”) 。未经事先书面同意，您不得将标识以任何方式展示或使用或作其他处理，也不得向他人表明您有权展示、使用、或其他有权处理标识的行为。
7.4 上述及其他任何本服务包含的内容的知识产权均收到法律法规保护，未经、用户或相关权利人书面许可，任何人不得以任何形式进行使用或创造相关衍生作品。
8.1您理解并同意，网站、软件同大多数网站、互联网软件一样，可能会受多种因素影响，包括但不限于用户原因、网络服务质量、社会环境等；也可能受各种安全问题的侵扰，包括但不限于他人非法利用用户资料，进行现实中的骚扰；用户下载安装的其他软件或访问的其他网站中可能含有病毒、木马程序或其他恶意程序，威胁您的终端设备信息和数据安全，继而影响网站、软件的正常使用等。因此，您应加强信息安全及个人信息的保护意识，注意密码保护，以免遭受损失。
8.2 维护网站、软件安全与正常使用是和您的共同责任，我们将按照行业标准合理审慎地采取必要技术措施保护您的信息和数据安全，但是您承认和同意我们并不能就此提供完全保证。
8.3 网站或软件可能包含第三方提供的产品或服务。您在使用第三方提供的产品或服务时，除遵守本协议约定外，还应遵守第三方的用户协议。和第三方对可能出现的纠纷在法律规定和约定的范围内各自承担责任。
8.4 您理解并同意，使用服务或者通过服务获取任何资料、内容的行为均处于您的独立判断，我们可能提供的关于服务订购或使用咨询或指导意见在任何时候不会代替您的独立判断，也不应该被理解为的承诺或保证。您应自行承担因前述行为而引起的所有风险，包括因对内容的正确性、完整性或实用性的依赖而产生的风险等；除有生效的司法裁判外，我们无法且不会对此承诺承担任何责任。
8.5 您同意如发生不可抗力导致网站或软件的运行中断或终止时，我们无需承担任何责任。本协议所指不可抗力包括：天灾、法律法规或政府指令的变更，因网络服务特性而特有的原因，例如境外基础电信运营商的故障、计算机或互联网相关技术缺陷、互联网覆盖范围限制、计算机病毒、黑客攻击等因素，及其他合法范围内的不能预见、不能避免并不能克服的客观情况。
9.1 网站或软件可能会使用第三方软件或技术(包括软件可能使用的开源代码和公共领域代码等，下同) ，这种使用已经获得合法授权。
9.2 网站或软件如果使用了第三方的软件或技术，我们将按照相关的法规或约定，对相关的协议或其他文件，可能通过本协议附件、在软件安装包特定文件夹中打包、或通过开源软件页面等形式进行展示，他们可能会以“软件使用许可协议”、“授权协议”、“开源代码许可证”或其他形式表达。前述通过各种形式展现的相关协议、其他文件及网页，均是本协议不可分割的组成部分，与本协议具有同等的法律效力，您应当遵守这些要求。否则，您可能面临该第三方或国家机关对您提起的诉讼、罚款或其他制裁措施，您应当自行承担相关法律责任。
9.3 如因网站或软件使用的第三方软件或技术引发的任何纠纷，应由第三方负责解决，除生效的司法裁判外，我们不承担任何责任。此外，我们不对第三方软件或技术提供客服支持，若您需要获取支持，请于第三方联系。
10.1 我们可能会议网页公告、网页提示、电子邮箱、手机短信、常规的信件传送、账号站内信等方式中的一种或多种，向您送达关于服务使用的各种规则、通知、提示等信息，该等信息一经发送即视为送达，对您产生约束力。若您不接受的，应立即停止使用相关服务，并以书面通知方式告知我们。
10.2 若由于您提供的电子邮箱、手机号码、通讯地址等信息错误，导致您未收到相关规则、通知、提示等信息的，您同意仍然视为您已经收到相关信息并受其约束，一切后果及责任由您自行承担。
10.3 若您有本协议项下相关事项需告知我们的，请按照对外正式公布的联系方式书面通知，即：
电子邮件：【smartview@kmw.ro】；
11.1 本条款适用中华人民共和国的法律，并且排除一切冲突法规定的适用。
11.2 本协议签订地为浙江省杭州市余杭区。如出现纠纷，您和一致同意将纠纷交由本协议签订地人民法院受理。若单项协议与本协议在管辖约定内容上存在冲突，则在单项协议约束范围内以单项协议为准。
12.1 我们不行使、未能及时行使或未充分行使本协议或按照法律规定所享有的权利，不应被视为放弃该权利，也不影响我们在将来行使该权利。
12.2 如本协议中的任何条款无论因何种原因完全或部分无效或不具有执行力，本协议的其余条款仍应有效且具有约束力，您和我们均应尽力使该条件设定的本意得到实现。
12.3 本协议中的标题、简称或定义等仅为方便而设，不作为解释本协议的依据。
12.4 如果您对本协议有任何疑问，请联系我们，我们会及时给予必要的解释或帮助。
(全文结束)
Updated: 01/01/2023
Effective Date: 01/01/2023
Foreword
Thank you for using the products and services provided by us, hereinafter referred to "We").
Before completing the registration process or using the products and services provided by us in any way, please carefully read and thoroughly understand the Terms of Service (hereinafter referred to as the "Agreement"), and choose to accept or not to accept this Agreement after confirming your full understanding; Once you complete the "Agree to Terms and Register" or begin to use our Products and Services in any other way, you have read and agree to be bound by this Agreement. If you do not agree to this Agreement or any of its terms, you shall not proceed to the next step or discontinue the registration process.
Once again, it is recommended that you carefully read and fully understand the contents of the terms, especially the corresponding terms of limitation or exemption from liability, which may be highlighted in bold or other eye-catching forms.
Under this Agreement, we assume that you are a natural person, legal person or other organization with full capacity for civil rights and capacity appropriate to the civil acts you are engaged in (hereinafter or referred to as "You"). You need to ensure that you are not subject to trade restrictions, sanctions or other laws and rules imposed by any country, international organization or region (" Restricted Object "). If you do not meet the foregoing circumstances, please suspend subsequent operations and seek solutions in the following ways: (1) If you do not have full capacity for civil conduct due to age or other factors, please inform your guardian and read and use the foregoing Agreement and our services under the guidance of your guardian; (3) If you are a restricted subject, please submit an application for the use of the service after the relevant restrictions disappear or are lifted. If you are not the above eligible subject (or have not obtained the guardian's consent) but continue to sign this Agreement, we have the right to refuse or terminate the service provided to you and cancel your relevant service account after learning the relevant circumstances, and you (and your guardian) shall bear the relevant losses.
1.1 This Agreement is an effective agreement between User and regarding your use of Services. also referred to as "We" herein; "User" means the legal entity, also referred to as "you", that complies with the conditions of use under this Agreement and uses the services in accordance with this Agreement.
1.2 The content of this Agreement also includes separate agreements, business rules, etc. that you are required to follow when using certain specific Services (hereinafter collectively referred to as the "Individual Agreements"). The above contents shall constitute an integral part of this Agreement once they come into effect. Your acceptance of any part of this Agreement shall be deemed your acceptance of this Agreement in its entirety.
1.3 In view of the need to optimize and upgrade the software Services from time to time, you understand and agree that we will adjust or update this Agreement from time to time according to the needs of business operations, and publish or notify you by website announcement, website letter, email or other written means; The relevant adjustment or update will take effect as of the date set forth in the relevant announcement or notice (7 days after the announcement or notice if not otherwise indicated). If you do not accept the relevant adjustment or update, you should immediately stop all use Service and inform us in writing; We will handle matters related to termination of this Agreement with you according to the contents before the update.
1.4 The Service hereunder is based on the company's brand series of intelligent Internet of Things devices (hereinafter referred to as the "Devices"), and is provided by the Company through its own distribution and after-sales service system, as well as websites and mobile Internet applications operated by the Company (including applications and small programs that can be installed on mobile phones, pads and other smart mobile terminals). Referred to as "APP"), client software (including software that can be installed on computers, TVS and other intelligent terminals), and various products and services and other systems and software (hereinafter referred to as "Software") provided to you by the new forms of technological development, including but not limited to: Online trading and after-sales services and peripheral products , Internet software technical services related to the network control of intelligent Internet of Things devices dominated by equipment (hereinafter referred to as "Cloud Service"), open components and SaaS application services with video capability as the core (hereinafter referred to as "open platform service"), etc. We will continue to enrich the adaptation terminals, forms of provision, etc., and unless otherwise stated to the contrary, this Agreement will automatically apply.
2.1 In order to provide you with complete services, you need to log in and use some of the services with your service account. Specific account types and available service scope are subject to the actual prompts of Software. Different types of Service accounts are collectively referred to as "Service Accounts" in this Agreement.
2.2 The Account is a digital identifier for the use of the Service. After the user completes the registration/activation procedure, we will authorize the user to use the corresponding account to log in to the software and use the services in accordance with this Agreement and/or the applicable individual agreements (if any). Unless we authorize in writing otherwise, the right to use the account belongs only to the original applicant for registration/use and such right is indivisible, not transferable, non-sublicensible or licensed in any way to others.
2.3 You can apply for and register a account for free through various Software. You must fill in the relevant registration information (including your legally owned and real-name mobile phone number, etc.) according to the prompts on the registration page, and set your own password. In addition, you may also use your third-party account to log in to the Software or use the Service. You understand and agree that we will obtain your necessary information from the third party for this purpose, and use it as registration information to generate a unique account and establish a binding relationship with your third-party account (subject to your actual authorization).
2.4 You understand and agree that the registration information of account provided by you (including those provided by you directly to us and those obtained by us from a third party based on your authorization) is the only evidence of your connection with account and your identity. You shall be solely responsible for all activities under your account and password and their consequences (including but not limited to signing various agreements online, ordering products or opening services, disclosing information, etc.). For this purpose, you are required to faithfully register, correctly use account, properly keep and timely maintain relevant information (including account, password, registration information and relevant authorization code, verification code, dynamic password, etc.) in accordance with relevant laws and regulations and this Agreement. If you change, suspend or terminate the use of the above information and/or related equipment, or experience loss, disclosure or theft, you should take necessary measures in time and inform us to reduce possible losses; You understand and agree that we shall not be liable for any such loss, except in the case of a valid judicial decision, and you shall be solely responsible for such loss.
2.5 You guarantee that your registration information does not contain any false, wrong, illegal or undesirable information, and that you will strictly abide by relevant laws and regulations, this Agreement and other individual agreements when registering and using your account. Otherwise, we have the right to refuse registration, or restrict, suspend or terminate the right to use your account by notifying you of correction within a specified period, suspending the use, canceling the registration and other measures; If you falsely use the registered account of affiliated institutions or social celebrities, we will also report to the competent authorities of the government or disclose it to the public according to law. You shall bear any loss (including but not limited to communication interruption, clearing or unavailability of user data, emails, virtual property and related data, value-added services, products or services, etc.) that may be caused to you due to the foregoing restrictions, suspension or termination, report or disclosure.
2.6 You understand and agree that the account registered in accordance with this Agreement can be used to log in to multiple services, as well as various products and services provided to you in new forms arising from the development of technologies. The specific information is subject to the prompt on the interface.
2.7 You understand and agree that, if you do not log in the account for more than 12 consecutive months after you have registered it, we have the right to recall the account for the purpose of optimizing management.
2.8 You should know and understand that if your account is cancelled or withdrawn, we will handle the contents and information related to the account by means including but not limited to deletion, and you shall bear the loss or responsibility for failure to timely backup.
3.1 You know and understand that different Services may be provided to you by different legal entities, through different systems or software, or may have different contents or forms depending on the type of account and network environment you use; In addition, we may also set some service usage conditions and/or rules, such as service fees, based on operation or service quality assurance needs. Therefore, we would like to remind you that you should carefully read the specific introduction and usage rules of each Service before using it, and carefully judge whether to order or use it. The aforementioned rules of use will be communicated to you by means of this Agreement, Individual Agreement or system description. In the event of a conflict between the Individual Agreement and this Agreement, the Individual Agreement shall prevail within the scope of the Individual Agreement.
3.2 We grant you a non-transferable and non-exclusive license to Software. You may use the Software and Services only for the purpose of accessing or using the Services. In addition, you must obtain the software from the official channels published by us and ensure that you install it correctly and update it in a timely manner by following the steps provided. Otherwise, we cannot guarantee the normal use of the relevant software, and we do not assume any liability for any loss caused to you except as expressly stipulated by law.
3.3 You should be aware and understand that the use of the Service will consume your terminal processor and bandwidth resources, and may incur data traffic, call and other charges. For this purpose, you need to prepare the relevant terminal equipment (such as computer, mobile terminal and necessary network access equipment, etc.) and bear the necessary expenses (such as telephone charges, Internet charges, etc.).
3.4 Under some Services, we may entrust third party partners to take charge of certain specific implementation work, such as door-to-door service, third party call, etc. We promise to properly supervise and manage our partners, but you should understand and agree that, in the event that we are unable to provide you with the agreed services due to third party reasons, we may claim exemption from liability within the scope of law, or require such third party to directly assume relevant responsibilities to you, and our relevant responsibilities or obligations will be terminated upon completion of the performance of the third party.
3.5 Service change, suspension, interruption or termination
3.5.1 We are always changing and improving the service. In view of the particularity of e-commerce activities and network services and in order to ensure the security of service operation, you understand and agree that we may upgrade or adjust various Services at any time, which may cause some functional effects to change and the old service system to no longer be used. Or you may need to operate related browser plug-ins, mobile phone client software, terminal software, etc., separately. The relevant upgrade or adjustment will be released in the form of new service version, system update, etc. You should follow the prompts and operations to avoid unnecessary losses caused by the inability to continue using the service or the instability of the service.
3.5.2 You understand and agree that we may regularly or irregularly overhaul or maintain the platform or related equipment supporting its services, or replace the relevant cooperative third parties, which may cause service interruption for a certain period of time. In case of such interruption, we will announce it on the website, software or service related pages, or notify you in advance by E-mail, short message, etc.; However, we shall not be liable for such interruption and the service period shall not be extended (if any) except in the case of your loss caused by our sole reason intentionally or negligently.
3.5.3 In view of the special nature of the Network Services, you agree that we may terminate some or all of the Services at any time. We will promptly notify you of the termination of part or all of the Services by email, short message, etc. However, we shall not be liable for such termination, except in the case of intentional or negligent loss to you due to our sole reason. In addition, you may voluntarily terminate the Service by closing your account.
3.6 Advertising
In order to provide you with a timely and comprehensive understanding of the services provided you agree that we may send or entrust a third party to send or display advertisements or other information (including commercial and non-commercial information) to you (hereinafter referred to as "Advertisements") by SMS, email or electronic message. We promise to carry out advertising business in accordance with relevant laws and regulations. At the same time, we remind you to carefully judge the authenticity and reliability of advertisements. We will not be responsible for the consequences of your actions as a result of such advertisements, except as expressly stipulated by law.
3.7 Data Backup
It is your responsibility to back up data stored in the service yourself. If your service is terminated, we will permanently delete your data from the server and will not be able to provide or return the data to you, except as otherwise provided by laws and regulations.
3.8 Third Party Services
For the convenience of users and other considerations, we may access third-party websites or services under some Software. You know and understand that, unless otherwise stated by us, these websites or services are not provided to you by us and that you are responsible for their safety and availability in your sole discretion and at your own risk and responsibility.
4.1 For the services Mall, unless otherwise stipulated by law or otherwise stated in the individual agreement, you and us agree as follows:
4.1.1 Shop Information: In view of the characteristics of ecommerce activities and Internet technology restrictions and other objective factors, the commodity price, quantity, inventory information and other commodity information on Mall may change at any time, and there may be a certain lag or error. You are aware of these risks, and agree that we do not need to inform you in advance or separately about the update and adjustment of relevant information.
4.1.2 Orders:
4.1.2.1 You know and understand that the commodity information displayed on Mall, including but not limited to commodity name, price, description, etc., is only the release of transaction information; If you fill in the order online, it only means that you have sent us the intention to trade; When you complete the payment in accordance with the order, you will be deemed to have established a transaction relationship with us for the goods listed in the order, and we will immediately begin to prepare for the delivery of the goods. After that, the transaction contract between you and us will come into effect as follows:
(1) For physical commodities, the commodity transaction contract between you and us becomes effective when we confirm that the transaction payment has been received and the goods listed in the order have met the shipping conditions (such as the goods have been packed in accordance with the carrier's requirements, specifically marked "shipped" or the goods "out of the warehouse");
(2) For virtual goods, after we confirm that we have received the transaction payment, your previous commodity transaction contract with us will take effect immediately. If the order or individual agreement has other effective conditions (such as user operation activation, the specified date will take effect at that time, etc.), the agreement shall be followed;
(3) If an order contains more than one commodity and is delivered in batches (or different effective rules apply), you shall be deemed to have established multiple sub-contracts with us for each lot of commodity, each of which shall be effective separately in accordance with the above rules.
Based on the above, you should understand and agree that a contract without commitment is not formed from the beginning, and an established contract may not be effective or be terminated due to ancillary conditions and other relevant factors; Therefore, the successful order or payment does not mean that you can receive the relevant transaction goods, you must timely pay attention to the status of the order and adjust accordingly.
4.1.2.2 According to the general principles of contract conclusion and the characteristics of e-commerce activities, Mall does not support online change of commodity trading order information. Therefore, please accurately and completely fill in the quantity, price and payment method, consignee, contact information, delivery address and other contents of the goods you want to buy before submitting the order, and check carefully. If the consignee is inconsistent with you, the consignee's behavior and expression of intention are your behavior and expression of intention, and you shall be jointly and severally liable for the legal consequences of the consignee's behavior and expression of intention.
4.1.2.3 Before the order takes effect, both you and us have the right to cancel the order unilaterally. Specific circumstances may include:
(1) Your order information is obviously wrong;
(2) you have not paid over time, or have not paid in full;
(3) You cancel the order voluntarily;
(4) The product information displayed on Mall is obviously wrong;
(5) The order cannot meet the terms and conditions specified in this Agreement or the Individual Agreement, and we think it is inappropriate to continue to maintain the current status;
(6) According to our judgment, your ordering behavior does not comply with the principle of fairness or good faith, violates this Agreement or affects the normal trading order of Mall (like a user refuses to accept the ordered goods for many times without reason, or the same user purchases more than the normal amount, etc.);
(7) any other party that withdraws commitment or terminates the contract within the scope of law.
If the above circumstances occur, the commodity trading contract between you and we have not been formed from the beginning or has been formed but has not taken effect from the beginning, Neither you nor we shall bear the responsibilities and obligations under the trading contract.
4.1.3 Distribution
Unless otherwise agreed in the order or a unilateral agreement, physical goods will be delivered to your designated address by a third party carrier designated by us. We may disclose the estimated time of delivery to you depending on the carrier, but you understand and agree that, given that such time is the carrier's estimate and that logistics itself is subject to external circumstances, such time shall not be construed as being part of our commitment to you at any time, and in the event that delivery is delayed or unable to be delivered, etc., due to Neither we nor the carrier shall be liable for delay in delivery:
(1) The information you provide is wrong, the address is not detailed, etc.;
(2) No one signs for the delivery of the goods, resulting in the failure to deliver or delay the delivery;
(3) Caused by the factors of situation change;
(4) Caused by force majeure;
4.1.4 After-sales service
For the convenience of users and other considerations, for physical goods, we may entrust a third-party service provider to provide you with on-site maintenance, replacement of parts and other after-sales services. We hereby remind the service provider to charge users in accordance with the charging standard published by us, and ensure that certain service standards are met; Therefore, you should pay careful attention when accepting the services of such third parties. If you have any problems, please feel free to contact us for intervention.
4.2 Cloud Services
4.2.1 Under the Cloud service, users can add devices (or other supported devices) to their accounts through the client, and carry out remote operations on the added devices, including preview, playback, video recording, screenshots of the videos taken by the device, real-time intercom with the personnel on the device through the client and other basic services. As well as the value-added services based on specific demand scenarios, such as cloud storage and telephone reminder; Some of these services may only be available on specific number or models of devices, subject to the actual instructions .
4.2.2 Most of the value-added services will be provided in the form of prepaid fees, and after successful purchase, it is not supported to return or exchange the products or the corresponding account. In addition, in addition to the necessary bandwidth and other resources, some value-added services may also have certain requirements on the Settings and communication conditions of your client. For example, you need to open the detection reminder function under the intelligent reminder service, and you need to keep your contact phone unconnected under the telephone reminder service. We will remind you of the above charging standards and conditions of use through the individual agreement or service introduction, order instructions, etc. You should read it carefully and order carefully.
4.2.3 The services are only used for legal, legitimate and non-commercial purposes. You shall ensure that any illegal, infringing or profit-making activities are not conducive to the Service, and you shall take full responsibility for ordering and using the Service independently and completely.
4.2.4 In view of the characteristics of the open environment of the Internet and the possibility that the equipment itself may be exposed to the open place, we especially remind you to pay attention to the safety of the use of the open or open environment, including but not limited to:
(1) Equipment sharing. Some individual services of Cloud service enable you to share device video viewing and device control rights with others. In order to protect your legitimate rights and interests, we suggest that you only open the sharing to family members and other users who need joint management, and carefully control the scope and time of opening;
(2) real-time video preview or video picture analysis. You should be aware that using this function in an open place may expose you to other people's information content. In order to protect the public environment and avoid unnecessary disturbance to others, we suggest that you carefully monitor the installation environment of the device and only enable relevant functions when really necessary.
At the same time, you should understand and agree that we do not and cannot control your use of the functions and that you should make your own careful decision on whether to use the functions and bear the relevant losses and liabilities.
4.2.5 In addition, You understand and agree that although the Cloud service enables you to know the monitoring equipment information and manage the equipment in a more timely and convenient manner,we (and any third party entrusted by us, if any) is not present at the site of your equipment and cannot prevent or prevent the triggering events of message reminders, and may also cause false positives due to technical identification or judgment errors; Therefore, you shall properly handle the relevant matters by yourself and take care of your personal and property safety.
4.3 Open platform services
4.3.1 We share its powerful video service, intelligent analysis and other technical capabilities with external partners through open platform. Users can enhance and expand the services and functions of its free application by accessing open platform.
4.3.2 In order to use the services of the Open platform, you need to submit your subject qualification, application introduction and other service connection information, and pay the corresponding service fee. We will remind you of the above docking requirements and charging standards through individual agreement or service introduction, order instructions, etc. You should read it carefully and order with caution.
4.3.3 You should understand and agree that under the open platform service, We only provides you with various access or technical support services as a neutral platform service provider, and is not the provider of your application, nor does it provide any express or implied guarantee for the legality and validity of your application. You shall be solely responsible for all qualifications, licenses, costs and expenses required for the release and operation of your application, and bear the relevant responsibilities.
5.1 You agree to abide by the "seven bottom lines", including laws and regulations, socialist system, national interests, legitimate interests of citizens, public order, social morality, and information authenticity. You will not use account or website, software and services only to make, copy, publish or disseminate any content that violates laws and regulations, or infringes the legitimate rights and interests of other users or third parties. Including but not limited to:
5.1.1 Publishing, transmitting, spreading and storing contents that are prohibited by national laws and regulations:
(1) violating the basic principles prescribed by law;
(2) endangering state security, divulging state secrets, subverting state power or undermining national unity;
(3) harming the honour and interests of the State;
(4) sabotaging the state's religious policies and promoting cult or feudal superstition;
(5) inciting ethnic hatred, ethnic discrimination and undermining ethnic unity;
(6) spreading rumors, disturbing social order and undermining social stability;
(7) spreading obscenity, pornography, gambling, violence, terror or inciting crimes;
(8) insulting or defaming others and infringing upon the lawful rights and interests of others;
(9) inciting illegal assembly, association, procession, demonstration or gathering a crowd to disturb public order;
(10) activities in the name of illegal non-governmental organizations;
(11) those that contain other contents prohibited by laws and administrative regulations.
5.1.2 Publishing, transmitting, spreading and storing contents that infringe upon others' right of reputation, right of portrait, intellectual property, trade secret and other legal rights;
5.1.3 Contents that involve others' privacy, personal information or data; 5.1.4 Publishing, transmitting or spreading harassment, advertising information, excessive marketing information and junk information, or containing any sexual or sexual implication;
5.1.5 Other information that violates laws and regulations, policies, public order and good customs, social morality or interferes with normal operation and infringes on the legitimate rights and interests of other users or third parties.
5.2 You agree to use the website, software and services of APP in accordance with this Agreement and individual agreements and system rules, and will not engage in any acts that damage our service system or infringe upon our legitimate rights, including but not limited to:
5.2.1 Log in to or use the website, the software and the services of the website, the software and the services of the website, the software and the services of the website, the software and the services of the third-party compatible software and systems that are not developed, authorized or approved by the company;
5.2.2 Delete all information and content about copyright from the software and other copies of the software;
5.2.3 Reverse engineering, reverse assembly and reverse compilation of the software;
5.2.4 Without our written consent, perform the following acts on website and related information of Software: Rent, lend, copy, modify, link, reprint, compile, publish, publish, build mirror sites, and develop derivative products, works, services, plug-ins, plug-ins, plug-ins, compatibility, interconnection, etc. related to website and Software without authorization;
5.2.5 Obtain the relevant information of website and Software or the services by creating false identity, misleading, cheating, etc.;
5.2.6 Conduct any behavior that endangers the website and the software or uses the website and the software to endanger the computer network security, including but not limited to: use the unauthorized website and the relevant data of the software or access to the unauthorized website and the server/account of the software; Access to public computer networks or other computer systems without permission to delete, modify or add the stored information of the website and the software; Without permission, attempts to explore, scan or test the software system or use the website or software to explore, scan or test the weaknesses of the network or other acts of undermining network security; Attempts to interfere with or destroy the normal operation of the software system or website, and uses the website and the software to intentionally spread malicious programs or viruses, as well as other acts of damaging and interfering with normal network information services.
5.2.7 Use the website, Software and other services provided in any other illegal way, for any illegal purpose, or in any way inconsistent with this Agreement.
5.3 You fully understand and agree that you are responsible for all actions under the account registered by you, including any content published by you and any consequences arising therefrom. At the same time, you understand and agree that we have no control over your use, but we have the right to refuse to provide services for illegal or infringing use. Therefore, if we find or receive complaints or reports that your use of the Services does not comply with the provisions of laws and regulations or this Agreement, we have the right to independently determine your behavior and applicable rules and handle accordingly. Including warning, refusal to publish, deletion of information, restriction of functions, suspension of updates, suspension of services, termination of services until closing the account, reporting to the relevant regulatory authorities or state organs, asking you to compensate for losses, and keeping relevant records; If any third party claims for compensation as a result of your foregoing actions, you shall bear all the responsibilities by yourself. In addition, you should know and understand that, in addition to the information provided by the complainant, our system records may also be used as evidence of your violation of the law or this Agreement.
5.4 If you find that other users upload or publish illegal and infringing contents in violation of the law or this Agreement during the use Service, you can contact us directly, and we will verify and deal with it as soon as possible.
6.1 Protecting user information security is one of our basic policies. We provide privacy protection statement documents for each software, including but not limited to the privacy policy applicable to the official website and related software. If you are an individual user, we will collect, store, use, disclose and protect your personal information in accordance with the privacy protection Statement documents adapted to the software used by you, and protect your rights to access, correct, delete and cancel your personal information. If you are an enterprise user, we will protect your business secrets in accordance with the law and will not provide them to the public unless you are unified.
6.2 We attach great importance to the protection of minors' personal information. We would like to remind you again that if you are a minor under the age of 18, you must sign this Agreement, use Services or provide personal information to us without the consent of your guardian. If your guardian does not agree with you to perform the above operations, please stop using our services immediately and inform us in time so that we can take appropriate measures. If you are the guardian of a minor and think that your guardian has used the services or provided us with personal information account without consent, please inform us in time, and we will close the account or delete the information according to your requirements. In addition, the nature of some services requires that all users should be adults. We will remind you on the relevant service interface for your attention.
7.1 We respect intellectual property rights and pay attention to the protection of users' rights. In the process of using Service, you may provide content to us by uploading, publishing and other means. In this case, you still have full intellectual property rights in such Content.
7.2 The content provided by us through the website and Software includes but is not limited to: text, software, sound, photos, videos, charts, etc. uploaded/provided by non-users. All such content belongs to us and the relevant rights holders and is protected by copyright, trademark, patent and other property ownership laws. Therefore, you may use the Content only with the authorization of the relevant rights holders, and you may not copy, reproduce, or create derivative products related to the Content.
7.3 Related logos are our trademarks (hereinafter referred to as the "Logos"). You shall not display or use or otherwise dispose of the Logo in any way, nor shall you indicate to others that you have the right to display, use or otherwise dispose of the Logo without the prior written consent.
7.4 Intellectual property rights of the above and any other content contained in the Service are protected by laws and regulations, and no one shall use or create relevant derivative works in any form without the written permission, Users or relevant right holders.
8.1 You understand and agree that the Website and Software, like most websites and Internet software, may be affected by a variety of factors, including but not limited to user reasons, network service quality, social environment, etc. It may also be subjected to a variety of security issues, including but not limited to illegal use of user data by others, harassment in real life; Other software downloaded and installed by users or other websites visited by users may contain viruses, Trojan horses or other malicious programs, which may threaten the security of your terminal equipment information and data, and thus affect the normal use of website and software. Therefore, you should strengthen the awareness of information security and personal information protection, pay attention to password protection, so as to avoid loss.
8.2 It is the common responsibility and you to maintain the security and normal use of the website and software. We will take necessary technical measures reasonably and prudently in accordance with industry standards to protect the security of your information and data. However, you acknowledge and agree that we cannot provide complete guarantee in this regard.
8.3 The Website or the software may contain products or services provided by third parties. When using the products or services provided by third parties, you shall comply with the user agreements of third parties in addition to the provisions of this Agreement. We and the third party shall be respectively liable for any disputes that may arise within the scope prescribed by law and agreed upon.
8.4 You understand and agree that your use of the Services or access to any materials and content through the Services is at your sole discretion, and any advice or guidance we may provide regarding the ordering or use of the Services will not supersede your independent judgment at any time, nor should it be construed as a commitment or warranty by the third Party. You assume all risks arising from the foregoing, including the risks arising from your reliance on the correctness, completeness or usefulness of the Content; We cannot and will not be liable for any such undertaking except in the presence of a valid judicial decision.
8.5 You agree that we shall not be liable for any interruption or termination of the operation of the Website or Software due to force majeure. Force majeure referred to in this Agreement includes: Acts of God, changes in laws, regulations or government directives, causes unique to the characteristics of network services, such as the failure of overseas basic telecom operators, computer or Internet-related technical defects, Internet coverage restrictions, computer viruses, hacker attacks and other unforeseeable, unavoidable and insurmountable objective circumstances within the legal scope.
9.1 The website or the Software may use third-party software or technology (including the open source code and public domain code that the software may use, the same below), and such use has been legally authorized.
9.2 If the website or Software uses third-party software or technology, we will, in accordance with relevant laws and regulations or agreements, display relevant agreements or other documents through attachments to this Agreement, packaging in the specific folder of software installation package, or through the open source software page, etc. They may be expressed in the form of "Software License Agreement", "License Agreement", "Open Source License" or other forms. The foregoing agreements, other documents and web pages in various forms form an integral part of this Agreement and have the same legal effect as this Agreement, and you shall comply with these requirements. Otherwise, you may face lawsuits, fines or other sanctions brought against you by such third party or state authority, and you shall bear the relevant legal liabilities.
9.3 In case of any dispute arising from the third-party software or technology used by the website or Software, the third party shall be responsible for the settlement of the dispute, and we shall not assume any liability except for the effective judicial judgment. In addition, we do not provide customer service support for any third party software or technology. If you need support, please contact the third party.
10.1 We may send you any of the rules, notices, reminders and other information about the use of the Service in one or more of the following ways: website announcements, website prompts, email, mobile phone SMS, regular mail transmission, internal mail of account, etc. Such information shall be deemed to have been delivered and shall be binding upon you. If you do not accept it, you shall immediately stop using the relevant services and inform us by written notice.
10.2 If you do not receive the relevant rules, notices, prompts or other information due to the error of the email address, mobile phone number or mailing address provided by you, you agree that you shall still be deemed to have received the relevant information and be bound by it. All consequences and responsibilities shall be borne by you.
10.3 If you need to inform us of any matters under this Agreement, please notify us in writing according to the officially published contact information:
Email: [smartview@kmw.ro];
11.1 Our failure to exercise, timely exercise or insufficient exercise of our rights under this Agreement or under law shall not be deemed a waiver of such rights nor shall it affect our exercise of such rights in the future.
11.2 If any provision of this Agreement is invalid or unenforceable in whole or in part for any reason whatsoever, the remaining provisions of this Agreement shall remain valid and binding, and you and we shall do our best to bring to effect the intent set forth in this Condition.
11.3 Headings, abbreviations or definitions used in this Agreement are for convenience only and shall not be construed as the basis for interpreting this Agreement.
11.4 If you have any questions about this Agreement, please contact us and we will give you the necessary explanation or help in time.
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